Privacy Policy

Shivika Salon ("we", "us") operates the Shivika Salon mobile app for our existing salon clients. This policy explains what we collect, why, and your choices — kept short and in plain English.

1. What we collect

• Phone number — to sign you in (via Firebase Phone Authentication) and to identify your salon client profile.
• Name — the name you confirm in the app on first login, used on bills and receipts.
• Push notification token — if you choose to enable device notifications, to send appointment, bill, receipt, and service-reminder updates. The current app does not send promotional push notifications.
• Device info — platform (iOS / Android) and an optional device label so notifications go to the right device.
• Session token — a secure token that keeps you signed in.
• Appointment requests and feedback — the services, preferred date and time, optional professional, notes, star rating, and comments you choose to submit.

The app also displays your existing salon records — bills, receipts, wallet, membership, packages, and appointments — that the salon already maintains for you as part of normal business operations.

2. What we do not collect

We do not access or collect your location, photos, contacts, microphone, camera, calendar, health data, or any biometric information. We do not track you across other apps or websites. We do not use advertising identifiers.

3. How we use the data

• To verify it's you and let you log in (phone number).
• To show you your wallet, bills, receipts, membership and packages.
• To process appointment requests and feedback you submit.
• To send utility alerts you choose to enable — for example, an appointment update or a generated receipt.

We do not sell your personal information or use it for cross-app tracking. We disclose data to the service providers listed below only as needed to operate the app.

4. Service providers

• Google Firebase — phone authentication. Firebase processes your phone number and verification code.
• Expo — delivers push notifications using a token issued to your device.
• Cloud hosting and database providers used to run the app's backend.

5. Permissions

The app asks for one permission only — push notifications. You can grant or deny it when prompted, and change it anytime in your phone's Settings. No location, contacts, camera, microphone, photos or other permissions are requested.

6. Your choices and account deletion

• Sign out any time from the Account screen.
• Delete your account from the Account screen — this removes your app access and app-specific data (sessions, registered devices, in-app notification history) and removes your phone-auth identity from Firebase. Your salon billing history is retained by the salon as part of business records.
• Control service reminders from the Account screen and device notifications from iPhone Settings. The current app does not send promotional push notifications.

7. Data retention

Session tokens are removed when you sign out or delete your account. App notification history and registered device tokens are removed when you delete your account. Salon transaction and appointment records are retained for accounting, legal, fraud-prevention, and business-record purposes. Feedback is retained only as long as reasonably needed to improve service and handle concerns.

8. Security

Traffic between the app and our servers is encrypted in transit (HTTPS). Session tokens are stored on your device using its built-in secure storage. We follow standard practices to protect your information.

9. Children

This app is intended for adult clients of Shivika Salon. It is not directed at children under 13.

10. Changes to this policy

If we make material changes, we will update the effective date above and notify you in the app.

11. Contact

Questions or concerns? Reach Shivika Salon at shivikaaroramakeupstudio@gmail.com, or visit us at the salon.

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